Experience & Impact


I’ve supported organisations in HR, operations, recruitment, and administration across Australia, the US, Singapore, and the Philippines. Whether onsite or remote, I help leaders streamline processes, build stronger teams, and keep day-to-day operations running efficientlyI’ve supported organisations across Australia, the US, Singapore, and the Philippines in operations, talent management, recruitment, and business support. Whether working remotely or onsite, I help leaders streamline workflows, strengthen teams, and keep day-to-day operations running smoothly.

Known for my calm, practical approach (often with coffee ☕), I focus on creating structure, improving processes, and providing dependable support so teams can perform at their best.


People & Talent Impact

I partner closely with leadership to build practical recruitment, onboarding, and people frameworks that support both growth and stability. My approach balances operational needs with a positive employee experience, ensuring teams integrate quickly and organisations scale with confidence.

 

Roles & Highlights

America Mortgages & Global Mortgage Group

Led remote recruitment and onboarding for mortgage specialists and back-office teams across multiple regions. Redesigned onboarding kits, updated employment contracts, and launched the company’s first careers page. Provided ongoing HR and operational support to ensure seamless integration of new hires.

Simms Health

Recruited US-based mental health professionals and administrative staff while managing employee relations, compliance, and well-being initiatives. Streamlined workflows to better support both leadership and employees.

All I.T.

Built the People Operations function from the ground up — establishing HR policies, performance frameworks, and onboarding processes while mentoring recruiters and HR assistants.

Jacobi Group

Supported HR operations including recruitment, performance management, and compliance for local and expatriate staff, contributing to a structured and well-supported workforce.

 

Impact

Teams scaled with greater clarity, hiring became more structured, and leaders gained reliable operational and people support — allowing them to focus on strategic priorities.


Operations & Workflow Leadership

I help organisations streamline operations, coordinate teams, and deliver programs efficiently — whether onsite or remote.

 

 

Roles & Highlights

Kids Unlimited (Australia)

Held a dual role across People Operations and program support. Led recruitment for instructors and back-office teams, managed a five-member offshore support group, and coordinated logistics for major chess tournaments, camps, and national events.

COC – PHINMA Education

Oversaw student engagement programs, managed grants and scholarships, mentored student leaders, and coordinated large-scale school events.

 

Impact

Operations became more organised, programs were delivered smoothly, and teams had the structure and guidance needed to perform confidently.


Retail & Sales Operations Leadership

My foundation in leadership began in fast-paced retail and sales environments, where I learned how strong operations, clear processes, and team guidance directly influence performance. Managing multi-location stores and large teams strengthened my ability to lead with structure, adapt quickly, and keep day-to-day operations running efficiently -.skills that continue to shape my approach today.

 

Roles & Highlights

Akari, GOLDEN ABC, SM Supermalls

Led teams, optimised daily operations, and managed multi-location environments while consistently supporting business performance.
Impact

 

Impact

Operations became more structured, programs ran efficiently, and teams received the guidance needed to perform confidently.


Administrative Excellence

My early career built the operational discipline that continues to shape my work today — strengthening administrative systems, improving documentation, and supporting leadership execution in educational and organisational settings.

 

Roles & Highlights:

 

Brightrock School Inc., XUCPFA

Streamlined administrative workflows, coordinated meetings and events, maintained critical documentation, and provided leadership support for school operations and programs.

 

Impact

Administrative processes became more structured, collaboration improved, and leaders were better supported in their day-to-day respon

 


Experience Across Industries

I’ve contributed to organisations ranging from startups to well-established companies, in multiple industries, including:

 

  • Financial & Mortgage Services — talent, onboarding, and operational support

  • Healthcare — recruitment and employee programs

  • Technology — building People Operations and supporting distributed teams

  • Education & Student Programs — program coordination, leadership support, and events

  • Retail & Sales Operations — multi-site leadership and performance support

 

This breadth allows me to quickly adapt to new environments, understand team dynamics, and provide operational and people support that fits naturally within each organisation.